10. Juli 2012 um 12:23 #37903
I started to receive a popup window (Police warrning) stating i have to pay 100 Euro as a panality, After i checked with police in Vienna, they told me this a virus.
Now, the pc is working fine without any internet connection, once i connect to internet the popup window comes again. I have scanned my computer with Mcafee Antivirus abd cclean, both did not help, knowing that i am using the Windows XP SP3.
I need your advice please31. Juli 2012 um 23:40 #89443
Welcome to the Hilfe-Forum der Anti-Botnet-Experten mpachachi,
I moved your thread to it’s own thread here. Too difficult when more than one person uses the same thread.
Let’s take a look. Right off see if you can access Safe Mode, where the malware is less active. At startup tap the F8 key about once per half-second, then select Safe Mode with Networking from the menu that will appear.
If the system is Vista/Windows7, when running any of the scan files we use, be sure to right click the file, then select “Run as administrator” to start the scan/tool.
And To make sure you have an accurate view of files there, make sure you can View Hidden Files. Also uncheck “Hide Extensions for Known File Types”
To keep them from interfering with the repairs, be sure to temporarily disable all antivirus/anti-spyware softwares while these steps are being completed. This can usually be done through right clicking the software’s Taskbar icons, or accessing each software through Start – Programs. Here are some antivirus disable tips if needed.
Click here and download OldTimer’s OTL to your desktop, then click that to open the scan display. At the top click “Scan All Users“, then click “Run Scan“. Make no other changes at this time.
When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are also saved in the same location as OTL.exe. Post the contents of those back here please.
Click here and download the installer for Gmer to your desktop, then click that file to run Gmer.
Once the opening scan finishes, click on Scan (again, before scanning, make sure all other running programs are closed and no other actions like a scheduled antivirus scan will occur while this scan completes. Also do not use your computer during the scan).
When completed, click on the Copy button and rightclick on your Desktop, choose “New” > Text document. Once the file is created, open it and rightclick again and choose Paste. Copy the information and post it here please.
Download aswMBR ( 511KB ) to your desktop.
- [*]Double click the aswMBR.exe icon to run it
[*]If you can have an open Internet connection, and allow it to download the latest Avast engine detections.
[*]If avast! antivirus is already installed, just do the next step.
[*]Click the Scan button to start the scan
[*]On completion of the scan, click the save log button, save it to your desktop and post it in your next reply.
A lot, but comprehensive, and will make sure we get a good view of everything.
Safe Mode may allow you Internet access. Lately malware has a trick where it shows no access, but in truth there is access. If nt, you may have to use a usb/flash/thumb/pen drive to move files back and forth, but be sure the “clean” computer has an updated and active antivirus program, to check that usb drive.8. Januar 2013 um 19:23 #89442
Das Thema „Police Popup window xp – New request – Moved by Jintan“ ist für neue Antworten geschlossen.